Presidion | Case Study: PPL Corporation

Case Study: PPL Corporation

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PPL Corp

Solution Components

  • SPSS Modeler
  • InfoSphere
  • PureData System for Analytics
  • IBM Data Model for Energy and Utilities

“Our partnership with IBM analytics will help insure that the significant investment we’re making in our assets produces the best value and outcome for our customers

Domenic Breininger, Supervisor – Business Intelligence, PPL Corporation

PPL Corporation

Obtains real bottom-line value by using predictive IBM Analytics solutions

 

Overview

PPL Corporation, one of the largest investor-owned utilities in the US, provides electricity for 10.5 million customers in the US and UK. Employing around 13,000 people, the company achieved annual revenues of USD 11.5 billion in 2014, and has won 38 J. D. Power awards for customer satisfaction.

 

Business need

With several major infrastructure initiatives on the horizon, including a large meter replacement project, PPL needed a better way to manage and analyze financial, operational and asset data.

 

Solution

PPL and IBM are collaborating on a three- to five-year project to develop the IBM® Data Model for Energy & Utilities. IBM is also providing analytics services to address immediate business challenges.

 

Benefits

PPL can target infrastructure investments to improve reliability, cut operating costs and improve customer care. PPL predicts collection rate with 99% accuracy and has been able to identify and help 5,400 additional at-risk customers every month not to go into collections.

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