With IBM SPSS Statistics Standard, you can get a quick look at your data, formulate hypotheses for testing, and then carry out a number of procedures to help clarify relationships between variables, create clusters, identify trends and make predictions.
Firing up customer behavior analysis with IBM SPSS
Powergen used IBM SPSS to analyse customer feedback from surveys to improve the design and tone of power bills. Read more
IBM SPSS Statistics enable you to automate basic reporting procedures enabling you to maximise efficiency and save time in the analysis of monthly tracker surveys.
Enhance external customer satisfaction by enabling more timely delivery of client reports
MarketCast leverages IBM® SPSS® Reports for Surveys to create actionable information for the entertainment industry. Read more
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SPSS predictive analytics software has been integrated into our business processes and has proven to be absolutely necessary for processing applications and ensuring that they are handled with the consistency we need.
Nils StaibCredit Manager at IKANO Finans
We are now better at sending the right emails to the right people at the right time. This new targeted approach with IBM SPSS Modeler helps Avis cut email marketing costs almost by half and, hence, maximise revenue.
Chris ParkerDirect Analytics Specialist at Avis Europe
Seeing the world through the customers eyes is at the heart of our business. Customer information and feedback is key to this process and is enabling us to take a proactive approach to one of our industrys most pressing problems.
SPSS has more than paid for itself in the short time we've had it and, as a result, we've started to use text mining tools from the company to look at customer records in call centers. In the analytics team at least, SPSS is the fundamental tool in our toolkit, and has more than proved its value.
Stewart RobbinsCustomer knowledge manager at Powergen
After a thorough investigation of the analytical solutions in the market, we selected IBM SPSS predictive analytics software for its ease of use for the business users and the extensive insight it provides into customer behavior and profitability.
Paul GroenlandProject manager, database marketing at Rabobank
Using IBM SPSS Statistics and IBM SPSS Modeler, we have improved customer retention by 7 percent, with 54 percent of Fiat customers now replacing their existing cars with another Fiat brand.
Giovanni LuxCustomer intelligence and advocacy manager at Fiat Group Automobiles