Retail Executives Round Table
Join Presidion and IBM to hear how building a customer centric environment in Retail has moved from being bricks and mortar and friendly faces to bits, bytes and petabytes , systems of engagement and maximising customer lifetime value.
The seminar will focus on how successful retailers are now effectively using ALL their customer data to drive improved profitability and a true 1 to 1 omni-channel relationship with customers.
Come, listen and learn from thought leaders in retail who will outline how retailer profits have been significantly increased by leveraging enhanced analytics, optimised marketing and integrated systems to deliver a more tailored customer engagement – all of which when combined provide an optimal customer experience across all channels and subsequently increase wallet share, loyalty and profitability.
- Key themes for retail analytics – The IBM view of what the key opportunities for competitive advantage
- Live Customer Experience – Case Study
- How to deliver a true omni-channel strategy – IBM’s Predictive Customer Intelligence solution for Retail – What can it deliver?
- Round Table discussion on market challenges and a look at a return on investment case for successfully deploying analytics.
This session is invitation-only and spaces are limited. Please fill out the form to express your interest and we will be in touch to confirm availability.
More information available soon.
If you have any questions call us at +44 (0)208 757 8820 (UK) / +353 (0)1 415 0234 (ROI) or send us an email.